Client FAQ's

I don't know what I want?

Well, explaining is not all left up to the client. I will consult with you to find out what you are looking to have in a web presence. Finding out about your company or what you are interested in having on the page. What is your goal for having a web site? Are you selling a product? Do you just want to inform the public? To obtain this information I spend time with my clients asking questions and finding out what is your target and what do you want a web site to do for you.

Quoting an estimate for a web site isn't a black and white issue. There are many different elements which influence the final outcome. After working with the client to find out what is needed, and discussing options with the clients, an educated estimate can be reached. This estimate will then be provided to the client for approval. Keep in mind that this is only an estimate. Although Gilded Lily does try to work within the estimated range, sometimes the cost may vary a little. If the client decides during the building process to add something that will also effect the final cost.

A few questions you will want to think about are:

Who do you want to target with your new web site? Is your web site going to be used to sell products? Is it an informative web site?

Besides design and layout of your new web site are there any other services you will need? Hosting Services, Domain Registration, Shopping Cart? Gilded Lily Designs can offer all of these services, but you the client needs to think about what it is that you are going to need.

Do you presently have existing promotional material which you want to incorporate into your web site? i.e.: Brochures, logos, etc.

Do you need copywriting? Gilded Lily does prefer the client to do their own copywriting for their site, because who else but you will know your business or interests better than YOU? Although if you do need some help, GLDA will be happy to help.

Do you already have a web site but just need updating? If you already have the content and/or just need redesigning and updating of the web site then we can work to find out what you want with your new look.

Who will maintain the site once completed? Some clients prefer to maintain their site or have someone within the organization handle it. This is fine, but whoever does it should have some knowledge of HTML and a good editor to maintain the site. If you would rather have GLDA maintain the site, this option is available charged at her hourly rate.

Who is the decision maker concerning this web site? GLDA prefers to deal with the person who will have the final say-so concerning the site. This saves time when submitting the site for approval, or details which require approval. If approval is given by someone who really doesn't have final say-so and changes need to be made, this will incur extra expenses for the client.